Policies & guidelines

Billing & Refunds

Current payment status and the rules that must accompany any future paid feature.

On this page

1. No payments are currently enabled

The current LIA application does not sell subscriptions, credits or generation jobs. There is no active checkout or automatic renewal. Saving a project or accepting the terms does not authorise a charge. Do not send funds or card information to someone claiming that an unofficial transfer activates LIA.

This page describes the information and rights that must accompany a future paid service. It does not announce a price, payment provider, refund address or launch date.

2. What a future purchase must show

  • The actual seller and contact details, total price, currency and taxes, together with what the order supplies.
  • Whether an order is one-time or recurring; for recurring services, the billing interval, renewal price, cancellation method and when cancellation takes effect.
  • For credits or generation jobs, the units charged, when a charge is incurred, any expiry or restrictions and how failed, cancelled or rejected jobs are treated.
  • Relevant technical requirements, output rights, storage limits and any material delivery constraints.
  • A clear confirmation action and the applicable cancellation, withdrawal and refund information before payment.

3. Cancellation and statutory rights

Mandatory consumer rights apply where the law provides them. Digital-content and digital-service rules may differ, and some protections can apply even where a service is not paid for with money. A provider calling a product “AI”, a “credit” or a “custom result” does not by itself remove those rights.

Where a statutory withdrawal period applies, any exception for immediate digital delivery requires the conditions imposed by the relevant law. A general acceptance of these terms is not the separate express request or acknowledgement that may be required. No blanket “all sales final” rule is imposed here.

A non-conforming or undelivered paid service may carry repair, replacement, price-reduction, termination or refund rights under the applicable regime. A provider outage or rejected job does not automatically eliminate these rights.

4. Refund requests and payment data

Payment provider, merchant details and billing support contact: Information not provided. These details must be supplied before sales begin. The future checkout must explain how to request support and how authorised refunds return through the original payment channel where applicable.

Payment handling must be disclosed in the Privacy Policy before introduction. LIA does not currently request or store payment-card details. These terms do not authorise a future checkout to collect more personal information than it needs.